Hillsboro Area Hospital staff, celebrating two Studer Group awards, front row from the left: Rosanne Heck, Jessica Frerichs, Amy Rupert, Shannon Micnheimer, Tracy Smith. Second row: Amanda Payne, Sharon Clark, Denise Wingler, Linda Weiss, Glenda Darst, Terry Lentz. Third row: Phyllis Allen, Marcia Pilgrim, Amber Darst, Kelly Everett, Dawn Mascher, Angie Dugan, Chris Henson, Theresa Rapp, Jessi Hilt, Tina Green, Ceressa Waldrup. Back row: Frank Newberry, Ruth Ann Newberry, Terri Carroll, Shannon Freeman, Jessica Summers, Liz Dowalder, Nathaniel Becker, Sue Ellsworth, Rex Brown, Maria Aldrich, David Harrison.
Hillsboro Area Hospital employees enjoyed a reception on Tuesday, Nov. 5, in honor of winning two Studer Group Excellence in Patient Care Awards.
The hospital earned awards for "most improved" results on the HCAHPS patient survey, and for "communication of medications" results on the survey. The awards were presented at the Studer Group's national convention Oct. 21-23 in Atlanta, GA.
Last year, Hillsboro Area Hospital won a Studer Group award, presented in Nashville, TN, for pain management practices.
In a field of over 850 hospitals associated with Studer Group, Hillsboro Area Hospital was the only one to earn two awards this year.
Studer Group awards are based on the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey, a national, standardized, publicly reported survey of patients' perspectives of hospital care. HCAHPS (pronounced "H-caps") is a survey instrument and data collection methodology for measuring patients' perceptions of their hospital experience.
Hillsboro Area Hospital's "most improved" award was based on HCAHPS composite score increases from 2010-11 to 2011-12, and their "communication of medications" award was based on HCAHPS composite results from 2011-12.
"We're not working for awards," Hillsboro Area Hospital CEO Rex Brown told employees at a reception in their honor Tuesday night at the hospital. "We're working to make a difference for our patients."
The reception featured a catered meal by Milanos, games, and every employee got a HAH polo shirt.
Studer Group is an outcomes-based healthcare performance improvement firm that works with over 850 healthcare organizations in the U.S. and beyond, teaching them how to achieve, sustain, and accelerate exceptional clinical, operational and financial results.