Hillsboro Area Hospital Earns ISO 9001 DNV Certification Proving Dedication to the Patient Experience

Hillsboro Area Hospital has been awarded a full DNV certification to the ISO 9001 Quality Management System. This certification proves that HAH staff is dedicated to offering patients consistent, high-quality care and services while remaining dedicated to continual improvement.

Hillsboro, Illinois - Hillsboro Area Hospital, a 25-bed critical access hospital providing a range of inpatient, outpatient, and emergency services, is now certified to the ISO 9001 Quality Management System by Det Norske Veritas (DNV). This certification recognizes HAH’s continued dedication to its patients and critical processes.

“ISO 9001 gets everyone on the same page, enhances the ability to deliver quality care, and helps us achieve our objectives so that we can continue our vision of being recognized as a leading provider of high-quality, affordable, and personalized healthcare and wellness services. We are so proud of our staff and would like to thank the HAH Board of Directors for their support and encouragement with this significant achievement,” states Rex Brown, CEO.

ISO 9001 is a globally recognized and renowned quality management system. For staff members at HAH, this certification helps ensure clear and consistent patient care processes. For patients, this recognition proves that Hillsboro Area Hospital is not only talking about quality care and practices but is pursuing it with vigor and transparency. This certification helps ensure HAH has well-defined practices and procedures to ensure each and every patient receives the highest possible standard of care.

“Hillsboro Area Hospital is dedicated to its mission to positively affect the health and welfare of the communities we serve,” says Ashley Smith, Director of Organizational Quality. “ISO 9001 certification not only reflects that mission but helps to empower it. The effort required to achieve it fundamentally transforms the way we operate. ISO 9001 is the roadmap that guides us in overcoming the complex challenges of running a hospital.”

About Hillsboro Area Hospital

Hillsboro Area Hospital (HAH) is a 25-bed, not-for-profit, critical access hospital that provides a wide range of inpatient, outpatient, and emergency services. Services provided include emergency needs; observation; inpatient and swing bed services; outpatient cardiopulmonary rehab; imaging; laboratory; physical, occupational, and speech therapy; sleep clinic; respiratory care; surgical care; behavioral health; and podiatry, as well as an assisted living facility with dementia care capabilities. Hillsboro Area Hospital is committed to fostering an environment that promotes high-quality care and patient safety.

About DNV

DNV is a global independent certification, assurance, and risk management provider, operating in more than 100 countries. Through its broad experience and deep expertise, DNV advances safety and sustainable performance, sets industry benchmarks, and drives innovative solutions. Whether certifying a company’s management system or products, accrediting hospitals, providing training, assessing supply chains or digital assets, DNV enables customers and stakeholders to make critical decisions with confidence, continually improve and realize long-term strategic goals sustainably. DNV draws on its wide technical and industry expertise to help companies worldwide build consumer and stakeholder trust. Driven by its purpose to safeguard life, property, and the environment, DNV helps tackle the challenges and global transformations facing its customers and the world today and is a trusted voice for many of the world’s most successful and forward-thinking companies.

For more information about DNV, visit www.dnvcert.com/healthcare